Question:
What is spam?
Answer:
In a computer context, spam is a name for unwanted email, often bulk-mail advertising. Those who send spam are usually called “spammers”. Unfortunately, we are frequently subjected to spam and sometimes in enormous amounts. Spam is usually sent via servers that have security holes known as open relay. Your email address can easily end up in the hands of spammers, unfortunately. Email addresses are frequently spread via web pages and viruses. It is also very common that email address registers are sold amongst spammers.

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Question:
What regulations apply to direct advertising?
Answer:
Take a look at Information from the Swedish Consumer Agencyconcerning email advertising.

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Question:
People are receiving spam with my reply address. How is that possible?
Answer:
Anyone can specify your reply address so that on the surface it looks like the email comes from you and your computer. It’s common for persons who send spam to use arbitrary email addresses as senders. Unfortunately, it’s easy for your email address to end up in the wrong hands and be used by spammers. By checking the header of the email message, the recipient can see the server the message went through. Often, the server is completely unknown to you, which indicates that the message came from a spammer and not from you.

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Question:
How do I protect myself from spam?
Answer:
Never give out your email address to ureliable sources and use virus protection and a spam filter in your computer. Unfortunately, it’s almost impossible these days to protect yourself completely against spam, since spammers are constantly coming up with new ways to spread their junk mail.

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Question:
What does Crystone do to prevent spam from landing in my email box?
Answer:
Almost all of our customers have spam filters and all new ones do. We work continuously to keep our filters updated.